When purchasing goods personally from overseas, customs duties and VAT may be imposed if the total amount exceeds a certain threshold. The criteria for customs and taxes vary by country, but generally, the combined price of the product and shipping fees is subject to taxation. Customs authorities may charge taxes during the clearance process, so it is advisable to check the expected costs in advance.
Overseas shipping availability is usually indicated on the product detail page or in the seller’s shipping information. If a product does not support international shipping, it may be restricted from purchase. Be sure to verify the eligible shipping countries and conditions before buying.
The delivery time for overseas direct purchases varies depending on the country of origin, shipping method, and customs clearance procedure, typically taking between 7 days and 3 weeks. Delays may occur during customs clearance, so it’s best to order with some time to spare.
Order cancellations are allowed before the product is shipped, but made-to-order or customized products may not be eligible for cancellation. Refund requests require the product and packaging to be returned undamaged, and exchange/refund policies follow the seller’s terms. Refunds due to change of mind may be restricted by time, and shipping fees may be borne by the buyer.
